Technical Support

Technical support.Common Problems and CuresExploded Parts Diagram Current Parts Price List

Common Problems and Cures

Control Panel Problems

1) No Display - Power switch lamp lights up

A) Contrast adjustment
B) Bad LCD or driver
C) Bad transformer/bridge rectifier - check for feed jog operation if rollers operate,
transformer/rectifier is OK.

2) No Display - Power switch lamp does not light up

A) Blown fuse at Power inlet

3) Display hard to read

A) Contrast adjustment (faint letters or solid black blocks)
B) Bad LCD or driver ('garbage' or random characters)

4) Program resets itself

A) Faulty connections
B) Bad Eprom
C) Older circuit board needs capacitor modification
D) LCD needs ground trace cut or removed

5) Control accepts information but will not run or continue a program

A) Optional cutoff switch faulty - stays closed or out of adjustment
B) Material not under trip rod
C) Pins 5 and 12 shorted in control cable
D) Bad chip on circuit board

6) Blows several fuses on circuit board for drive roller

A) Older program needs to be updated

Cutter Problems

1) Inconsistant Length

A) Material wandering back and forth on rollers
B) Material hanging on guide strips or guide box
C) Material curved

2) Consistantly short

A) Stretchy material
B) Drive belt or pulley slippage
C) Roll holder too tight
D) Not enough spring tension

3) Erratic feed roller operation or intermittant reversal

A) Bad control cable or loose connection
B) Blown F.E.T. or drive board
C) Bad motor
D) Loose pulley(s)
E) Worn drive belt
F) Older circuit board/program needs to updated

4) No feed roller motion

A) Loose pulley(s)
B) Broken or thrown belt
C) Blown fuse on ckt board
D) Bad control cable
E) Blown F.E.T. or drive board
F) Bad motor

5) Hot Knife doesn't get hot

A) Bad element(s)
B) Faulty connections
C) Bad thermostat

6) Doesn't knife jog

A) Gummed shaft/bushing
B) No air pressure or not enough
C) Air leak in hoses or fittings
D) Bad air cylinder or gummed shaft
E) Bad air valve or needs adjusting
F) Bad triac or driver on circuit board
G) Blown fuse on circuit board

7) Doesn't cut all the way through material

A) Not long enough cut time
B) Not high enough temerature setting
C) Blade not aligned with groove in cutting plate
D) Improper blade adjustment
E) Material not hot cuttable
F) Not high enough air pressure or volume

Exploded Parts Diagrams

Current Price List for Parts

HC4-CS/VS
HC7-CS/VS
CC4-CS/VS
CC7-CS/VS
AA-VS
PP-100

Retail Price Listing

Part Name Retail Price

HC Parts for all hot cutters

HC-1 HC RIGHT SIDE PLATE $550.00
HC-1HT HC/HT RIGHT SIDE PLATE $600.00
HC-2 HC LEFT SIDE PLATE $500.00
HC-3 HC SPRING BLOCKS $20.00
HC-4 AIR VALVE $65.00
HC-5 AIR CYLINDER $60.00
HC-6 AIR PRESSURE GUAGE $13.00

HC4 Parts for 4 1/2" hot cutters

HC4-1 HC LINEAR MOTION BLOCK $75.00
HC4-2 BLADE CARRIER 4 1/2" $50.00
HC4-3 HEATING BLOCK 4 1/2" $65.00
HC4-4 HOT KNIFE BLADE 4 1/2" $8.00
HC4-4C HOT KNIFE BLADE 4 1/2" (COPPER) $15.00
HC4-5 CUTTING PLATE 4 1/2" $40.00
HC4-6 HEAT SHIELD 4 1/2" $35.00
HC4-7 CHUTE PLATE 4 1/2" $50.00
HC4-8 HEATING ELEMENT 4 1/2" $55.00
HC4-9 TERMINAL BLOCK $10.00
HC4-10 HEATER CORD $15.00

HC7 Parts for 7" hot cutters

HC7-1 LINEAR MOTION BLOCK 7" $75.00
HC7-2 BLADE CARRIER 7" $50.00
HC7-3 HEATING BLOCK 7" $80.00
HC7-4 HOT KNIFE BLADE 7" $15.00
HC7-5 CUTTING BLOCK 7" $75.00
HC7-6 HEAT SHIELD 7" $40.00
HC7-7 CHUTE PLATE 7" $75.00
HC7-8 HEATING ELEMENTS 7" $65.00
HC7-9 TERMINAL BLOCK $10.00
HC7-10 HEATER CORD $25.00

CC Parts for all cold cutters

CC-1 RIGHT SIDE PLATE $550.00
CC-2 LEFT SIDE PLATE $500.00
CC-3 CC SPRING BLOCKS $20.00
CC-4 AIR VALVE $65.00
CC-5 AIR CYLINDER $55.00
CC-6 AIR PRESSURE GUAGE $13.00

CC4 4 1/2" cold cutter parts

CC4-1 CUTTING BOX $75.00
CC4-2 TOP BLADE CARRIER $60.00
CC4-3 TOP BLADE $150.00
CC4-5 BOTTOM BLADE $150.00
CC4-6 SECONDARY GUIDE STRIP $8.00
CC4-7 BLADE SPRINGS $1.50
CC4-8 CC CHUTE PLATE 4 1/2" $50.00

CC7 7" cold cutter parts

CC7-1 AIR CYLINDER MOUNT 7" $65.00
CC7-2 TOP BLADE CARRIER 7" $65.00
CC7-3 TOP BLADE 7" $175.00
CC7-4 BOTTOM BLADE 7" $175.00
CC7-5 SECONDARY GUIDE STRIP $15.00
CC7-6 SPRINGS $1.50
CC7-8 CHUTE PLATE 7" $75.00

AM Parts for all cutters

AM-1R SPRING ARM RIGHT SIDE $20.00
AM-1L SPRING ARM LEFT SIDE $20.00
AM-2 SPRING ARM SPRINGS $1.00
AM-3 LIFT ARM BLOCK $10.00
AM-4 LIFT ARM $5.00
AM-5 LIFT ARM KNOB $5.00
AM-6 KNURLED THUMB SCREWS $0.50
AM-7 GUIDE STRIPS $4.00
AM-8 1616-2RS BEARINGS $15.00
AM-9 1604-2RS BEARINGS $10.00
AM-10 LIFT SHAFT BUSHING $5.00
AM-11 BUSHING BULK HEAD $5.00
AM-12 90 SWIVEL/HOSE $5.00
AM-13 90 STRAIGHT/HOSE $5.00
AM-14 BULKHEAD/HOSE $5.00
AM-15 STRAIGHT/HOSE $5.00
AM-16 AIR HOSE ADAPTER FITTING $5.00
AM-17 AIR REGULATOR/FILTER $40.00
AM-18 CS/VS DRIVE MOTOR $170.00
AM-19 HT DRIVE MOTOR $250.00
AM-21 MOTOR PULLEY $20.00
AM-21 HT MOTOR PULLEY HT MODELS $20.00
AM-22 BOTTOM SHAFT PULLEY $20.00
AM-22 HT BOTTOM SHAFT PULLEY HT MODELS $20.00
AM-23 DRIVE BELT $15.00
AM-24 PULLEY GUARD $30.00
AM-25 LINEAR SHAFT $15.00
AM-26 LINEAR BUSHING $20.00
AM-27 LINEAR BEARING $15.00
AM-28 LINEAR SHAFT 3/8 $8.00
AM-29 LINEAR BEARINGS $10.00
TEFLON TUBING $2.50/FT
HARD TUBING
SOFT TUBING

AM4 Parts for all 4 1/2" cutters

AM4-1 BASE PLATE 4 1/2" $50.00
AM4-2 BACK PLATE 4 1/2" $75.00
AM4-3 GUIDE PLATE 4 1/2" $60.00
AM4-4 GUIDE BOX 4 1/2" (3 PCS) $40.00
AM4-5 GUARD PLATE 4 1/2" $15.00
AM4-6A TOP ROLLER 4.5" (ASSEMBLY) $95.00
AM4-7A BOTTOM ROLLER 4.5" (ASSEMBLY) $95.00
AM4-9 LIFT SHAFT 4 1/2" $20.00

AM7 Parts for all 7" cutter

AM7-1 BASE PLATE 7" $60.00
AM7-2 BACK PLATE 7" $85.00
AM7-3 GUIDE PLATE 7" $65.00
AM7-4 GUIDE BOX 7" (3 PCS) $55.00
AM7-5 GUARD PLATE 7" $20.00
AM7-6A TOP ROLLER 7" (ASSEMBLY) $115.00
AM7-7A BOTTOM ROLLER 7" ( ASSEMBLY) $115.00
AM7-9 LIFT SHAFT 7" $15.00

CP Control Panel

OLD STYLE KEYPAD $30.00
OLD STYLE LCD $20.00
OLD STYLE POWER SUPPLY $40.00
OLD STYLE MOTHERBOARD $100.00
OLD STYLE CONTROLLER CARD $75.00
CP-1 CONTROL PANEL BOTTOM $40.00
CP-2 CONTROL PANEL TOP $40.00
CP-3 RUBBER FEET $1.00
CP-4 POWER SWITCH $4.00
CP-5 POWER CORD RECEPTICAL $25.00
CP-6 POWER CORD $15.00
CP-7 THERMOSTAT CONTROL $55.00
CP-8 HEATER CORD RECEPTICAL $10.00
CP-9 CS TRANSFORMER $75.00
CP-10 VS TRANSFORMER $150.00
CP-11 HT TRANSFORMER $200.00
CP-12 BRIDGE RECTIFIER $15.00
CP-13-HC4 4.5 " HC WIRING HARNESS $20.00
CP-13-HC7 7" HC WIRING HARNESS $25.00
CP-13-CC CC WIRING HARNESS $15.00
CP-14A CONTROL CABLE $45.00
CP-15-CS CS DRIVE BOARD $600.00
CP-15-CS/HT CS/HT DRIVE BOARD $650.00
CP-15-VS VS DRIVE BOARD $675.00
CP-15-VS/HT VS/HT DRIVE BOARD $700.00
CP-15-VS/AA VS/AA DRIVE BOARD $850.00
CP-16 DRIVE BOARD FUSE $1.00
CP-17 CONTROL PANEL FUSE $1.00

CO Cutoff Switch

CO-1 PIVOT ROD $5.00
CO-2 TRIP ROD $5.00
CO-3 TRIP LEVER $5.00
CO-4 SIDE ARMS $10.00
CO-5 SPACERS $2.00
CO-6 SWITCH $7.00

RS Roll Stands

RS4-1 ROLL STAND 4.5" MODEL $25.00
RS7-1 ROLL STAND 7" MODEL $35.00
RS-2 ROLL HOLDER $5.00
RS-3 PLASTIC DISKS $17.00 EA

Pre Puller Parts List

PP-1 Right Side Plate
PP-2 Left Side Plate
PP7-1 Base Plate 4 or 7
PP7-2 Back Plate 4 or 7
AM7-3 Guide Plate 4 or 7
AM7-4 Guide box set 4 or 7
PP-3 Spring Arms (right and left)
AM7-6A Top Roller 4 or 7
AM7-7A Bottom Roller 4 or 7
AM7-9 Lift Shaft 4 or 7
AM-3 Lift Arm Clamp Block
AM-4 Lift Arm
AM-5 Lift Arm Knob
AM-8 (2) Bottom Roller Bearings
AM-9 (2) Top Roller Bearings
AM-10 (2) Lift Shaft bushings
Cap mount
PP-6 Capacitor
PP-7 Timer
PP-8 switched power cord
PP-9 (2) tension springs
PP-10 Motor
AM-22-15 (2) Drive Roller Pully
AM-23-64 Drive Belt
AM-24 Pully Guard
AM-33 (2) or (4) 1/4 cable clamps
CO-6 (2) or (3) microswitches
CO-4 (2) cutoff switch arms
CO7-1 (1) 4 or 7 1/4" pivot rod
CO7-2 (1) 4 or 7 3/16" trip rod
(8) 10-32x3/4 BHCS
(5) or (7) 10-32x3/8 BHCS
(2) 10-32x1/4 BHCS
(4) or (6) 4-40x3/4 BHS
(2) 1/4-24x3/8 shoulder bolt
(4) 1/4-20 x 2 1/2 soc cap screw
(6) 1/4 id washers
(4) 6-32x1/8 soc set screws
(3) 1/4-20x3/4 SHCS
(4) 1/20x5/8 BHCS
(1) 6-32x 1 1/4 phil head pan screw

AA Parts Prices

SC Parts Prices